Refund policy

All returns are subject to a 15% restocking charge. Blueridgehome.com will only accept returns within 30 days from the date of your invoice. Exchanges for different size, color, or configuration will not be a problem, although the customer will be responsible for any shipping and re-stocking charges associated with the return. 

How do I return an item?

Please email our Customer Service Department at customerservice@blueridgehome.com. Let us know the Invoice Number and reason for return. 

• You are responsible for return shipping charges. Blue Ridge Home cannot be held responsible for any items lost or damaged in shipping.
• Please allow the usual banking time for refunds to appear on your credit card statement. Often this will be just a few days. 
• If you paid by Credit Card, credit will be applied to the card used to place the original order. Please check the date on the credit card originally used. If the card is expired, the credit will not process.
• NOTE: A product must be registered online at Blueridgehome.com/product-warranty in order for it to be eligible for a return or exchange.