FAQs

What are your shipping rates?

Blue Ridge Home Fashions offers free shipping on all ground orders throughout the United States. 

Customers can expedite the shipping on any order to 2-day shipping at their expense. Second day air rates depend on the items ordered and the shipping address. 

When do you ship items?

Blue Ridge Home Fashions ships web store orders Monday - Friday on orders received before 1 p.m. PST. Orders received after 1 p.m. PST will be shipped the next business day. 

Customers can expedite the shipping on any order to 2-day shipping at their expense. Second day air rates depend on the items ordered and the shipping address. 

What is your return and exchange policy?

All returns are subject to a 15% restocking charge. Blueridgehome.com will only accept returns within 30 days from the date of your invoice. Exchanges for different size, color, or configuration will not be a problem, although the customer will be responsible for any shipping and re-stocking charges associated with the return. 

Customers can expedite the shipping on any order to 2-day shipping at their expense. Second day air rates depend on the items ordered and the shipping address. 

Why does thread count matter?

We can’t forget thread count. There’s always been a decent hullabaloo about thread counts in sheets. Let’s catch you up to speed:

The general thread count range to look for is between 400 and 1000. Any sheets between 400 and 600 are considered single ply. These are going to be your thinner sheets best for late spring and summer time. Double ply sheets are usually a thread count of over 600-1000. These are twice as thick as their single ply counterparts and hold heat better. Keep this in mind while choosing which fabric you desire, as a cool fabric may feel warmer than you’d think if the thread count is high.

Should you wash or dry clean your products?

It is not recommended that you wash your Down & Feather filled products as this could cause the fill to leak. It is OK to dry clean if necessary and spot cleaning is recommended.

How do you clean a duvet cover?

If you need to freshen up your duvet cover, simply put it in the dryer on low heat with three wool dryer balls or three clean tennis balls. This fluffs up the duvet or comforter and redistributes the filling for a freshened up bed.

Where do I find care instructions for products I purchase from your website?

We can’t forget thread count. There’s always been a decent hullabaloo about thread counts in sheets. Let’s catch you up to speed:

The general thread count range to look for is between 400 and 1000. Any sheets between 400 and 600 are considered single ply. These are going to be your thinner sheets best for late spring and summer time. Double ply sheets are usually a thread count of over 600-1000. These are twice as thick as their single ply counterparts and hold heat better. Keep this in mind while choosing which fabric you desire, as a cool fabric may feel warmer than you’d think if the thread count is high.